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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katelyn Bookout

August 20, 2025

5  out of  5
rating by Katelyn Bookout
"This office is absolutely amazing! The staff is incredibley personable and so nice and helpful. I went in thinking my prices were going to go up and they went down significantly, they try to work in all the deals they can for you! They were such an amazing help, hands down best office in town 🙌"
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Becca Zoe Reynolds

August 16, 2025

5  out of  5
rating by Becca Zoe Reynolds
"Been with Mark for 15+ years. Solid company, professional, communicative, amiable. Highly recommend."
We responded:
"Hi Becca! Thank you for the 5* review ~ we are delighted to know you had a great experience with our State Farm office. Thank you for allowing us to serve you with your insurance needs. "
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Micah Washam-Bauer

August 11, 2025

5  out of  5
rating by Micah Washam-Bauer
"I have been with State Farm since I got my drivers permit. The ladies at Mark Clippard’s office have always been beyond helpful. Recently I had some challenges getting my vehicle damage estimate from the auto shop to State Farm. Abigail Williams was so helpful, from getting my estimate loaded, to checking on the status weekly and checking on me weekly! Thank you for your excellent customer service Abigail!!"
We responded:
"Micah! Thank you for the 5* review! We are thankful for your feedback and it's definitely our pleasure to assist you with your insurance needs. "
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Heather Jones

August 6, 2025

5  out of  5
rating by Heather Jones
"The best experience I've had with any insurance company. I recently switched my homeowners insurance over from another company, and the other company refused to issue the refund for four months. Finally, I asked them to intervene. Abby dealt with them for me, and after some back and forth and continued resistance from American Modern, Abby was able to resolve the situation for me. The price is more than reasonable, but the customer service is the real standout here. I am very appreciative of the service I received."
We responded:
"Heather, thank you for your 5 * review and for entrusting us with your insurance needs! Abby is most definitely a valuable asset to our team. We look forward to working with you! "
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Alan Foltz

August 5, 2025

5  out of  5
rating by Alan Foltz
"Superior service with homeowners claim due to storm damage"
We responded:
"Alan, we are honored by your positive feedback and look forward to continuing to provide you and your family with great service! "
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Shelby Heger

August 5, 2025

5  out of  5
rating by Shelby Heger
"Mark and his team (especially Angie!) always put in the effort and get things sorted out for me as quickly as possible. As someone with a constantly changing list of insured items, it's always a pleasure to work with a team who seem to truly care about the things that are important to me, and generally get what I need taken care of same-day. I recommend them very highly."
We responded:
"Hi Shelby! Thank you for the 5* review! We are delighted to know you had a great experience with our agency, particularly Angie. We look forward to continuing to assist you! "
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Hillary Logsdon

August 4, 2025

5  out of  5
rating by Hillary Logsdon
"I have been with Mark's office since I got my driver's permit at 14 and I am.. well above the age of 14 now, however his service has continued to be exemplary and his entire office has been nothing but kind, caring, and exceptionally wise when providing the best insurance possibilities for me and my family. The June 29th storms could have very easily annihilated our house and our savings account, but thanks to Mark's yearly review of our policy he was able to catch the large trees in our property and provide a writer in the event something like a tree would have fallen our house and boy did it. Had it not been for Mark's quick catch and consideration I don't know where we would be today. Our entire insurance portfolio is through Mark's s office, everything from Auto, life, home, supplemental health, if they offer it we have it and while we pray we never have to use some of it I rest easy at night knowing it's there. They have the most competitive rates that we've ever seen and every year when we go through and compare? State Farm and more Clippard's office has the best rates by far. Not to mention? Every year you get a handy dandy kitchen magnet that has cooking conversions! Yippee!! I tell people about State Farm and more Clippard's office as much as I can to anyone that will listen so if you are in the beginning stages of getting any kind of insurance, call Mark Clippard's office and they're amazing team will help you out lickety split!""
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Mark"
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Marian Bondy

July 18, 2025

5  out of  5
rating by Marian Bondy
"I am so pleased and THANKFUL to have this GREAT group for all of my insurance needs!! Not only professional & knowledgeable, also, nice & kind!!! Can't beat that and I sure appreciate 💯 you all!!"
We responded:
"Marian! Thank you for the 5* review! It is our pleasure to assist you always! "
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Kathy Cowan

July 1, 2025

5  out of  5
rating by Kathy Cowan
"thank you for all your help ."
We responded:
"Hi Kathy! Thank you for the 5* review! We appreciate your allowing us to assist you with your insurance needs- it is our utmost pleasure! "
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Banner 1449

April 2, 2025

5  out of  5
rating by Banner 1449
"I used this insurance office in 2016 and into 2018. Unfortunately, I had to discontinue due to some issues in my driving record, I'm back in 2025 and I'm so happy that they were able to take me back and get me a great rate. I highly recommend this insurance office. I recommend Mark Clippard's Office. I look forward to being a customer for many years.."
We responded:
"We are glad to have you back with State Farm and my office. My team and I appreciate your kind words! Best Regards, Mark"
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Sheryl Stack

April 2, 2025

5  out of  5
rating by Sheryl Stack
"I have had excellent customer service at Mark Clifford’s State Farm office! They listen and work out any issues and answer all my questions. I switched to them about 3 years ago and it was a great decision! Highly recommend!!"
We responded:
"Sheryl, thank you for your kind words for my office team. We strive to listen and assist our policyholders needs at every opportunity. Thank you for allowing us to serve your insurance needs. Regards, Mark"
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Diana Cunningham

March 27, 2025

5  out of  5
rating by Diana Cunningham
"Prompt, friendly, professional customer service by Angela. Best rates available for coverage! Used them for home, vehicle and renters insurance for decades. I highly recommend using Mark Clippard for all types of insurance coverage needs."
We responded:
"Wow! Thank you for the glowing 5* review, Diana! Angie is a very valuable and humble team member who loves working with our policyholders. Thank you for entrusting your insurance needs with our agency! "
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Cathy Lawler

June 5, 2024

5  out of  5
rating by Cathy Lawler
"I went to visit Angela Allen at our State Farm Agency hoping to find a way to save on insurance premiums on our 2 vehicles. Angela asked a few questions about mileage driven annually and current odometer readings. By the time I returned home, an e-mail was waiting explaining the substantial amounts I will save on future premiums based on our low annual mileage for each vehicle! I have always been more that satisfied with the prompt and friendly service Angela has offered!"
We responded:
"Thank you for your 5* review, Cathy! More importantly, thank you for giving us the chance to personally address your concerns. Nothing makes us happier than helping our policyholders! "
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Donald Strickland

May 27, 2024

5  out of  5
rating by Donald Strickland
"Mark and his office staff consistently work to ensure they provide superior customer service. They represent State Farm well!"
We responded:
"Donald, thank you so much for the glowing review! It is and has been our pleasure to serve you and your family! "
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Debra Baldwin

May 11, 2024

5  out of  5
rating by Debra Baldwin
"Mark's office is always a pleasure to work with! Glenda is always ready to help when we need anything about our policies or claims. Clippards team is awesomeness! THANK YOU MARK!"
We responded:
"Debra, thank you for the 5* review! Yes, we are very fortunate to have Glenda on our team and please know it is our pleasure to assist you and your family. Thank you for your loyalty! "
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Jason Bach

April 2, 2024

5  out of  5
rating by Jason Bach
"Mark has done my insurance since I moved back to Missouri and he is great to work with. Glenda is always a pleasure to speak with, very polite and makes things very easy for me as a customer."
We responded:
"Hi Jason! Thank you for the 5* review! We are thankful to have policyholders such as yourself to assist. Tell your friends about us, too! Fun fact: Glenda just celebrated her three year workversary with my agency and she has close to 20 years' experience in the insurance industry. What a milestone! "
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summer davis

April 2, 2024

5  out of  5
rating by summer davis
"Angie was great to work with, provided what I needed quickly and was very pleasant to work with. Highly recommend!"
We responded:
"Hi Summer! Thank you for the 5* review! We are lucky to have Angie on our team and thank you for allowing us the opportunity to serve your insurance needs. "
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Nate Michaels

March 27, 2024

5  out of  5
rating by Nate Michaels
"Marks office always have done a fantastic job Angela handles most of are work she is very polite and Courteous handles everything quickly and Professionally really appreciate the team at state farm and this office"
We responded:
"Nate, thank you for the 5* review and please know it is our distinct pleasure to be of service to you and your family! "
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DaZhi Tan

February 9, 2024

5  out of  5
rating by DaZhi Tan
"Thanks,Heather and Jack!You are so nice and professional!I appreciate your help when my wife’s car broke down."
We responded:
"Thank you, Mr. Tan, for your gracious Google review. I know Heather and Jack appreciate your kindness and are always available to assist with your insurance related needs anytime. I, too, appreciate your allowing my office and team to serve your household."
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Tanya Jones

January 26, 2024

5  out of  5
rating by Tanya Jones
"They are all great!!"
We responded:
"Tanya, on behalf of our team thank you for the 5* review! It is our distinct pleasure to serve you! "
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Clayton

November 22, 2023

5  out of  5
rating by Clayton
"Have had a great experience with this agent! Staff is super friendly and they provide great rates!"
We responded:
"Clayton, thank you for your kind words. Our goal is to provide our clients with a positive experience anytime they contact our office. Glad to hear your contact with us was great! Please tell your family and friends about us! We always appreciate referrals! "
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scott reid

August 15, 2023

5  out of  5
rating by scott reid
"Mark and his associates are very helpful when you need them. Id recommend them to anyone."
We responded:
"Scott, thank you not only for the 5* review, but also for the recommendation! It is our pleasure to assist you and your family and referrals are certainly vital to our growth. Thank you again. "
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Candace Gaede

July 15, 2023

5  out of  5
rating by Candace Gaede
"Very nice and helpful!"
We responded:
"Thank you for the 5* review and for entrusting us with your insurance needs. "
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Karen Hinz

July 12, 2023

1  out of  5
rating by Karen Hinz
"The owner of this business parks in the handicapped parking and also blocks all access to the ramp. He is NOT handicapped. When confronted about this…he said if someone needed to use the van accessible parking spot that he was blocking then they could come inside and ask him to move his car. What’s laughable is he stated that he has a handicapped daughter. You would think he would be an advocate for all other people needing access. 0 stars"
We responded:
"Ms. Hinz, I apologized to you when you confronted me regarding my having parked in the crossed area next to the handicapped parking spot at my office. Where I parked did obstruct the area on my sidewalk that is sloped to accommodate handicapped people. I acknowledged my error to you and pledged it would not occur again. As to the reference of my daughter I was attempting to reassure you that I do recognize and advocate for all people who have a disability. That is why I have voluntarily served for 23 years on the Board of Directors for a local non-profit organization that serves over 178 people with disabilities. My daughter being one of them. Again, I am sorry for my oversight and have already corrected it with my actions. Please feel free to drive by my office anytime and you will see my words are true."
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George Abraham

July 9, 2023

5  out of  5
rating by George Abraham
"very nice and caring staff"
We responded:
"Thank you for the glowing 5* review, George! It is and has been our pleasure for 20+ years to serve you and your insurance needs. "