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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Lambert

October 23, 2025

5  out of  5
rating by Jeremy Lambert
"Dru (drew?) deserves 5 stars. Excellent service and very personable. Keep it up man"
We responded:
"Thank you for taking the time to share your thoughts, Jeremy! We’re glad to know you’re satisfied with the service Dru provided. If you ever have any questions or need assistance, we’re here to help! "
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Kim DeLuce

October 15, 2025

5  out of  5
rating by Kim DeLuce
"Andru was really helpful and Fast with a change I had to make on 5 different policies! Great customer service 👏 👌 👍"
We responded:
"Kim, thank you so much for the 5* review! We are lucky to have Andru on our team. He's a very welcome addition. "
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Audri Burke

September 16, 2025

5  out of  5
rating by Audri Burke
"Abigail is seriously the best. We need to make some updates to our policy for a rental and she was able to get them done so quickly and even followed up with us a few days later! She was sweet and helpful and we will be going back to her for any help in the future!"
We responded:
"Thank you for your 5-star review, Audri! Abby and our entire team are honored to be your good neighbor!"
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Racheal Hunt

September 12, 2025

5  out of  5
rating by Racheal Hunt
"Ask for Abby! She’s amazing and so kind, if she doesn’t know something she will point you in the right direction."
We responded:
"Racheal, thank you for the 5* review for Abigail whom we are lucky to have on our team!!! We look forward to assisting you and your family with your insurance needs. "
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Becca Zoe Reynolds

August 16, 2025

5  out of  5
rating by Becca Zoe Reynolds
"Been with Mark for 15+ years. Solid company, professional, communicative, amiable. Highly recommend."
We responded:
"Hi Becca! Thank you for the 5* review ~ we are delighted to know you had a great experience with our State Farm office. Thank you for allowing us to serve you with your insurance needs. "
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Heather Jones

August 6, 2025

5  out of  5
rating by Heather Jones
"The best experience I've had with any insurance company. I recently switched my homeowners insurance over from another company, and the other company refused to issue the refund for four months. Finally, I asked them to intervene. Abby dealt with them for me, and after some back and forth and continued resistance from American Modern, Abby was able to resolve the situation for me. The price is more than reasonable, but the customer service is the real standout here. I am very appreciative of the service I received."
We responded:
"Heather, thank you for your 5 * review and for entrusting us with your insurance needs! Abby is most definitely a valuable asset to our team. We look forward to working with you! "
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Alan Foltz

August 5, 2025

5  out of  5
rating by Alan Foltz
"Superior service with homeowners claim due to storm damage"
We responded:
"Alan, we are honored by your positive feedback and look forward to continuing to provide you and your family with great service! "
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Shelby Heger

August 5, 2025

5  out of  5
rating by Shelby Heger
"Mark and his team (especially Angie!) always put in the effort and get things sorted out for me as quickly as possible. As someone with a constantly changing list of insured items, it's always a pleasure to work with a team who seem to truly care about the things that are important to me, and generally get what I need taken care of same-day. I recommend them very highly."
We responded:
"Hi Shelby! Thank you for the 5* review! We are delighted to know you had a great experience with our agency, particularly Angie. We look forward to continuing to assist you! "
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Marian Bondy

July 18, 2025

5  out of  5
rating by Marian Bondy
"I am so pleased and THANKFUL to have this GREAT group for all of my insurance needs!! Not only professional & knowledgeable, also, nice & kind!!! Can't beat that and I sure appreciate 💯 you all!!"
We responded:
"Marian! Thank you for the 5* review! It is our pleasure to assist you always! "
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Kathy Cowan

July 1, 2025

5  out of  5
rating by Kathy Cowan
"thank you for all your help ."
We responded:
"Hi Kathy! Thank you for the 5* review! We appreciate your allowing us to assist you with your insurance needs- it is our utmost pleasure! "
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Banner 1449

April 2, 2025

5  out of  5
rating by Banner 1449
"I used this insurance office in 2016 and into 2018. Unfortunately, I had to discontinue due to some issues in my driving record, I'm back in 2025 and I'm so happy that they were able to take me back and get me a great rate. I highly recommend this insurance office.

I recommend Mark Clippard's Office.
I look forward to being a customer for many years.."
We responded:
"We are glad to have you back with State Farm and my office. My team and I appreciate your kind words!
Best Regards,
Mark"
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Sheryl Stack

April 2, 2025

5  out of  5
rating by Sheryl Stack
"I have had excellent customer service at Mark Clifford’s State Farm office! They listen and work out any issues and answer all my questions. I switched to them about 3 years ago and it was a great decision! Highly recommend!!"
We responded:
"Sheryl, thank you for your kind words for my office team. We strive to listen and assist our policyholders needs at every opportunity.
Thank you for allowing us to serve your insurance needs.

Regards,
Mark"
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Diana Cunningham

March 27, 2025

5  out of  5
rating by Diana Cunningham
"Prompt, friendly, professional customer service by Angela. Best rates available for coverage! Used them for home, vehicle and renters insurance for decades. I highly recommend using Mark Clippard for all types of insurance coverage needs."
We responded:
"Wow! Thank you for the glowing 5* review, Diana! Angie is a very valuable and humble team member who loves working with our policyholders. Thank you for entrusting your insurance needs with our agency! "
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Cathy Lawler

June 5, 2024

5  out of  5
rating by Cathy Lawler
"I went to visit Angela Allen at our State Farm Agency hoping to find a way to save on insurance premiums on our 2 vehicles. Angela asked a few questions about mileage driven annually and current odometer readings. By the time I returned home, an e-mail was waiting explaining the substantial amounts I will save on future premiums based on our low annual mileage for each vehicle! I have always been more that satisfied with the prompt and friendly service Angela has offered!"
We responded:
"Thank you for your 5* review, Cathy! More importantly, thank you for giving us the chance to personally address your concerns. Nothing makes us happier than helping our policyholders! "
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Donald Strickland

May 27, 2024

5  out of  5
rating by Donald Strickland
"Mark and his office staff consistently work to ensure they provide superior customer service. They represent State Farm well!"
We responded:
"Donald, thank you so much for the glowing review! It is and has been our pleasure to serve you and your family! "
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Debra Baldwin

May 11, 2024

5  out of  5
rating by Debra Baldwin
"Mark's office is always a pleasure to work with! Glenda is always ready to help when we need anything about our policies or claims. Clippards team is awesomeness! THANK YOU MARK!"
We responded:
"Debra, thank you for the 5* review! Yes, we are very fortunate to have Glenda on our team and please know it is our pleasure to assist you and your family. Thank you for your loyalty!
"
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Jason Bach

April 2, 2024

5  out of  5
rating by Jason Bach
"Mark has done my insurance since I moved back to Missouri and he is great to work with. Glenda is always a pleasure to speak with, very polite and makes things very easy for me as a customer."
We responded:
"Hi Jason! Thank you for the 5* review! We are thankful to have policyholders such as yourself to assist. Tell your friends about us, too!
Fun fact: Glenda just celebrated her three year workversary with my agency and she has close to 20 years' experience in the insurance industry. What a milestone! "
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summer davis

April 2, 2024

5  out of  5
rating by summer davis
"Angie was great to work with, provided what I needed quickly and was very pleasant to work with. Highly recommend!"
We responded:
"Hi Summer! Thank you for the 5* review! We are lucky to have Angie on our team and thank you for allowing us the opportunity to serve your insurance needs. "
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Nate Michaels

March 27, 2024

5  out of  5
rating by Nate Michaels
"Marks office always have done a fantastic job Angela handles most of are work she is very polite and Courteous handles everything quickly and Professionally really appreciate the team at state farm and this office"
We responded:
"Nate, thank you for the 5* review and please know it is our distinct pleasure to be of service to you and your family! "
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DaZhi Tan

February 9, 2024

5  out of  5
rating by DaZhi Tan
"Thanks,Heather and Jack!You are so nice and professional!I appreciate your help when my wife’s car broke down."
We responded:
"Thank you, Mr. Tan, for your gracious Google review. I know Heather and Jack appreciate your kindness and are always available to assist with your insurance related needs anytime. I, too, appreciate your allowing my office and team to serve your household."
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Tanya Jones

January 26, 2024

5  out of  5
rating by Tanya Jones
"They are all great!!"
We responded:
"Tanya, on behalf of our team thank you for the 5* review! It is our distinct pleasure to serve you! "
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Clayton

November 22, 2023

5  out of  5
rating by Clayton
"Have had a great experience with this agent! Staff is super friendly and they provide great rates!"
We responded:
"Clayton, thank you for your kind words. Our goal is to provide our clients with a positive experience anytime they contact our office. Glad to hear your contact with us was great! Please tell your family and friends about us! We always appreciate referrals!
"
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scott reid

August 15, 2023

5  out of  5
rating by scott reid
"Mark and his associates are very helpful when you need them. Id recommend them to anyone."
We responded:
"Scott, thank you not only for the 5* review, but also for the recommendation! It is our pleasure to assist you and your family and referrals are certainly vital to our growth. Thank you again. "
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Candace Gaede

July 15, 2023

5  out of  5
rating by Candace Gaede
"Very nice and helpful!"
We responded:
"Thank you for the 5* review and for entrusting us with your insurance needs. "
Profile photo of Karen Hinz

Karen Hinz

July 12, 2023

1  out of  5
rating by Karen Hinz
"The owner of this business parks in the handicapped parking and also blocks all access to the ramp. He is NOT handicapped. When confronted about this…he said if someone needed to use the van accessible parking spot that he was blocking then they could come inside and ask him to move his car. What’s laughable is he stated that he has a handicapped daughter. You would think he would be an advocate for all other people needing access. 0 stars"
We responded:
"Ms. Hinz, I apologized to you when you confronted me regarding my having parked in the crossed area next to the handicapped parking spot at my office. Where I parked did obstruct the area on my sidewalk that is sloped to accommodate handicapped people. I acknowledged my error to you and pledged it would not occur again.
As to the reference of my daughter I was attempting to reassure you that I do recognize and advocate for all people who have a disability. That is why I have voluntarily served for 23 years on the Board of Directors for a local non-profit organization that serves over 178 people with disabilities. My daughter being one of them.
Again, I am sorry for my oversight and have already corrected it with my actions. Please feel free to drive by my office anytime and you will see my words are true."